Privacy Policy

Effective date: 30 September 2026

RUA Global (“RUA”, “we”) operates a business-to-business platform for exporting Korean used cars. This policy explains what personal data we collect through our website and mobile app, why we collect it, how long we keep it, and how you can exercise your rights. Accounts are issued to registered businesses only; we do not provide services to consumers.

1. Data we collect

We collect only what the service needs. Nothing is collected in the background without your action.

When you register an account

· Company name
· Contact person name
· Country
· Email address
· Login ID (where used instead of email)
· Password (stored only as a one-way hash, never in readable form)
· WhatsApp number (optional)
· Business registration certificate (file upload, used to verify that you are a registered business)

While you use the service

· Saved vehicles, recently viewed vehicles, restock alerts and shipment list entries
· Time of your most recent sign-in
· Language preference

When you send a purchase request or place an order

· Order, payment and shipping records, including the vehicle, amount, destination country and port
· Documents issued for the transaction, such as the bill of lading

When you contact us

· Name, email address, country and the content of your message

2. Data we do not collect

We do not collect any of the following, and the app requests no permission to do so. The Android app declares only the INTERNET permission.

· Your location, precise or approximate
· Device identifiers or advertising identifiers
· Your contacts, photos, videos, audio or calendar
· Your card or bank account details — payments are made by bank transfer outside the app, and we record only that a payment was received
· Browsing history outside our service
· Analytics or advertising data. No analytics, crash-reporting or advertising SDK is present in the app.

3. Why we use your data

· To create and manage your account, verify that you are a registered business, and sign you in
· To show vehicle information, prices and inspection results to approved members
· To process purchase requests, orders, payments, export preparation and shipping
· To answer your inquiries and contact you about your transactions
· To keep records required by Korean tax and trade law
· To detect and prevent abuse of the service

4. Sharing

We do not sell your personal data and we do not share it with third parties for their own purposes. We share data only where it is necessary to complete a transaction you have asked for — for example, giving a shipping company the details needed to book your cargo — or where the law requires it.

Service providers that process data on our behalf, such as our server hosting and outbound email, act only on our instructions and may not use the data for any other purpose.

5. Where your data is stored

Our servers are located in the Republic of Korea, so data you provide is transferred to and stored in Korea. All traffic between your device and our servers is encrypted with HTTPS; the app does not communicate over plain HTTP.

6. How long we keep your data

Deleted immediately when you close your account

· Sign-in access. The account is closed at once and can never be used to sign in again.

Erased on request, within 30 days

· Password and password reset tokens
· Business registration certificate file
· WhatsApp number
· Saved vehicles, recently viewed vehicles, restock alerts and shipment list entries
· Inquiries that are not linked to an order

Kept for up to 5 years, then deleted

· Company name, contact name, email address and country
· Order, payment and shipping records, and inquiries linked to an order

The last group consists of transaction records. Korean tax and trade law requires us to keep proof of each transaction, so we retain them for up to 5 years from your last transaction. During that period they are accessible to our administrators only and are not used to provide any service to you.

7. Your rights

You may ask us at any time to show you the data we hold about you, correct it, delete it, or stop processing it. You may also withdraw consent where processing is based on consent.

· Close your account yourself: sign in and go to My Page → Delete account
· Delete only specific data while keeping your account: email us with the items you want removed
· Any other request: email us and we will respond within 30 days

Full instructions, including what happens to each type of data, are on our Account and Data Deletion page.

8. Cookies

We use one cookie: a session cookie that keeps you signed in. It is removed when you sign out or when the session expires. We do not use analytics, advertising or tracking cookies, and we do not track you across other websites.

9. How we protect your data

· Passwords are stored as one-way bcrypt hashes. Nobody, including our staff, can read your password.
· All communication uses HTTPS. The app blocks plain-text connections.
· Administrator access is limited to the staff who need it, and every administrative action is logged.
· Vehicle identification numbers are partially masked in the member-facing screens.

10. Children

RUA is a business-to-business service and is not directed at children. We do not knowingly collect personal data from anyone under 14. If we learn that we have, we delete it.

11. Contact

For any question or request about this policy or your personal data, contact us at office.ruaglobal@gmail.com. We respond within 30 days.

Data protection contact: RUA Global operations team, office.ruaglobal@gmail.com

12. Changes to this policy

If we change this policy we will post the updated version on this page and change the effective date at the top. If a change materially affects how we use your data, we will notify approved members by email before it takes effect.

Account and Data Deletion Contact